1.) If I bank in to your account, how do you verify my payment?Well, valued customer can either give us a short messages to the site owner's contact number018-988 2022, Mr. Lai, or you could email us your payment information. Please do include information like orderid, payment amount, payment method, payment target bank (to which bank you banked in), and we will do the rest.
There are also some customer in the history did scan the bank-in slip and send the e-mail to us, both way worked. And, if you don't have an e-mail account, you can simply Contact Us the detail too.
More detailed instruction on payment method and payment options can also be found here.
1.) What are the shipping options?Besides the shipping method stated during 'Check Out', buyers can request other modes of shipping by mentioning in the instruction box during 'check out'. we will then reply with the rate by email
2.) How can I ensure to receive the item after making payment?Gundam.my is owned by a Malaysia registered company Greenomic Commerce (002099017-W). All transaction is governed and protected by Malaysia business law.
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